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Website's privacy policy

We respect your privacy

This page is aimed at describing the website’s administrative procedures concerning the processing of its users’ personal data, that will be processed lawfully, fairly, relevantly and not excessively.

This statement is produced pursuant to Art. 13 of Legislative Decree no. 196/2003 – Personal Data Protection Code for those users who interact with the web services of The Foreign Friend srl, accessible by internet starting from the page www.theforeignfriend.com, corresponding to the homepage of the official website of The Foreign Friend srl.

This statement only concerns the website of The Foreign Friend srl and no other websites that the user may consult through the use of link.

This statement is prompted by Recommendation no. 2/2001 implemented on 17 May 2001 by the European authorities for personal data protection, brought together in the Working Party established by Art. 29 of Directive no. 95/46/EC download in order to identify several minimum requisites for the collection of personal data online, and, in particular, the procedures, times and the nature of the information that data controllers must supply users when the latter connect to web pages, regardless of the purposes of connection.
Data concerning identified or identifiable subjects can be processed following consultation of this website.

The data controller who processes this data is The Foreign Friend srl, with offices in Via Belisario Corenzio 21 – 80127 Napoli (NA) – ITALY.
The processing operations connected to the web services of this website take place at the above-mentioned offices of The Foreign Friend srl and are carried out only by technical personnel of the Department in charge of processing, or by persons in charge of occasional maintenance operations.
Processing occurs by means of data storage in electronic archives at the company.

The personal data supplied by the users who request dispatch of informative material (information, quotes, applications, etc.) are used with the sole purpose of supplying or performing the service requested and are communicated to third parties only if necessary.

A) Navigation data

The computer systems and software procedures in charge of the website’s operation acquire, during their normal operation, some personal data (so-called log files) the transmission of which is implicit in the use of internet communication protocols.

This information is not collected in order to be associated to identified data subjects, but due to its same nature can, by means of processing and integration with data held by third parties, allow users to be identified.

This category includes the IP addresses or domain names of the computers used by the users to connect to the website, URI (Uniform Resource Identifier) form addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (done, error, etc.) and other parameters concerning the user’s operating system and computer environment.

These data are used with the sole purpose of obtaining anonymous statistical information concerning the use of the site and to check its correct operation. These data can be used to ascertain responsibility in the case of hypothetical computer crimes to the detriment of the website and can be communicated to the Judicial Authority, in the event that the latter explicitly requests such data.

B) Data supplied voluntarily by the user

– Email
The optional, explicit and voluntary dispatching of electronic mail to the addresses indicated in this website entails the subsequent acquisition of the sender’s address, necessary in order to reply to the requests, and also any other personal data contained in the message.

– Online payments
The Foreign Friend srl does not receive nor collect information related to credit cards, which are instead directly and solely managed on Paypal secure credit card processing server.

– Quotation and supply of services
The Foreign Friend srl will treat any information received by the user with the utmost confidentiality, not divulging in any way this information with the exception of its employees, collaborators and/or subcontractors authorized by The Foreign Friend srl, who require such information to deliver the quotation or the service requested by the user.

– Applications
Freelancers who want collaborate with The Foreign Friend srl may provide their application through the relevant form available on the “Career” web page and the subsequent application form available in the private area of the website: sending their data freelancers implicitly authorize The Foreign Friend srl to treat these data for the purpose of the recruitment process.
The Foreign Friend srl may publish on its website solely the set of data clearly marked as “promo” to help freelancers promoting their services: on the contrary, personal data (i.e. name, birthdate, telephone, email, bank details, etc.) are always kept private and shared only with authorized suppliers (i.e. banks, accountants, etc.) for purposes related to the ongoing collaboration.

– Comments & Feedback
Users may leave feedback and/or comments authorizing The Foreign Friend srl to publish them on the website.
Please note that the www.theforeignfriend.com website, at its discretion and if required, may resort to the use of cookies. For further details related to the use of Cookie, please read our Cookie Statement.
No personal data concerning users are acquired by the website through cookies.
This website uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files that are stored on user’s computer which allow the website to analyze how users use the website. The information generated by the cookies concerning the use of this website (including visitor’s IP address) will be transmitted to and stored at Google’s servers in the United States. Google will use this information in order to trace and examine the use of the website, compiling reports on website activity for website operators and providing other services relating to website activities and use of the Internet. Google may also transfer this information to third parties when required to do so by law or where such third parties process the information on behalf of Google. Google will not associate IP addresses with any other data held by Google. Users can refuse the use of cookies by selecting the appropriate settings on their browser, but this may prevent from using all the functions of this website. By using this website, users give consent to the processing of their data by Google in the manner and for the purposes mentioned above.

Excepting for that specified for navigation data above, the user is free to provide The Foreign Friend srl with personal data, file and/or other info contained in the forms available on the website (i.e. call-back, contact, quote, application etc.) and required to produce the information and/or service expected.

Failing to submit personal data may make it impossible to process the request.

It must be remembered that in some cases (not object of the ordinary administration of this website) the Authority can request information pursuant to Art. 157 of Legislative Decree no. 196/2003, for the purposes of checking personal data processing. In these cases reply is obligatory under penalty of a fine.
Personal data are processed by computerized means for the time necessary to realize the purposes for which they were collected.

Specific security measures are observed in order to prevent the loss of data, unlawful or incorrect use and unauthorized access.
The subjects to whom the personal data refer have the right, at any time, to obtain confirmation as to whether such data exists and to know its content and source, check its accuracy or request its integration, updating or rectification (pursuant to Art. 7 of Italian Legislative Decree no. 196/2003).

Pursuant to the same article, the Data Subject has the right to obtain the erasure, anonymisation or blocking of data that has been processed unlawfully, and also to object in any case to its processing, on legitimate grounds.

Such requests shall be made to The Foreign Friend srl – Privacy dept:
Recorded delivery letter: Via Belisario Corenzio n.21 – cap 80127 Napoli (NA) – Italia
Fax: 0039.06.97618679
E-mail: info@theforeignfriend.com

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